Time is crucial in the concrete industry. Once the mix or raw materials enter a truck, the drivers must move quickly and carefully to ensure the load does not set. But this doesn’t only mean the drivers; the site that the concrete is being delivered to must be ready as well. This is where the benefit of having an in house dispatch comes. They keep the projects running smoothly and make sure that the concrete dispatch knows when and where to be.
With an in house dispatch we cut back on a lot of confusion and overbooking. When being in charge of dispatch, you are in charge of scheduling and the calls to the ready mix companies. They are in charge of making sure there is the correct amount of mix design, slump, air content, etc.. Then when calling the ready mix companies, they know exactly what time they need the concrete delivered, how much of it, and how many trucks. All the information comes from the plans that our in house CAD team provides.
When scheduling deliveries, there are many factors that go into being on time. In the construction world there are many kinds of delays that can happen, construction delays, traffic, congestion, and insufficient numbers and they all can mess up your daily schedule.
When drivers are transporting concrete, it is very vital that they have the quickest and shortest way possible meaning that they shouldn’t have to wait in much traffic or cannot get lost. Our dispatcher writes out the easiest directions for the drivers, but it is important to have just a backup route just in case there is a traffic jam or something that would slow down the delivery.
When scheduling deliveries, scheduling travel time into when the crews will be ready for the pour is very important. Crews sometimes are running late or early and that is when they call the dispatcher to change the time of delivery.
Ready Mix Companies
We went to visit one of our ready mix companies that we order a lot of concrete through. Carew Concrete has a system that they can measure the amount of materials that are added into the trucks from inside the building. This is all computer operated which saves a lot of time.
They also only schedule by the number of trucks they have. Some companies over schedule and that causes a delay in when the concrete can get to the site. Many think that they can keep taking more orders because they can “handle it” but then they are overbooked and can’t make their scheduled time. This messes up the finalized times of jobs and causes many deadlines to not be met.
Having an in house dispatcher is very beneficial not only to a company but also to the people they work with. The dispatcher is in charge of communicating messages from worker to ready mix companies. When there are change orders or back ups, a field worker doesn’t always have to worry about being able to call the ready mix company. They can continue on working on their project rather than wasting time calling in a change order. That is the dispatcher’s job and the ready mix companies appreciate the heads up with change orders because it makes things simpler for them. It makes things a lot easier in the long run and keeps jobs on schedule when you have an in house dispatcher.